Refund & Cancellation Policy
Version 1.0 · Effective 13 October 2026 · Last updated 13 October 2026
When you can get your money back.
1. Cancelled events
If an organiser cancels an event, you are entitled to a refund. Refund processing time: [TO BE CONFIRMED].
2. Your own cancellations
Whether you can cancel a ticket yourself depends on the organiser's terms. Default cancellation window: [TO BE CONFIRMED].
3. Talent bookings
Refunds on talent bookings are reviewed by our team through the dispute process.
4. Points and gifts
Vybb points and sent virtual gifts are not refundable for cash.
5. Contact
Questions about refunds can be sent to Vybb Technologies Ltd at saafiriltd@gmail.com. Registered address: [TO BE CONFIRMED].
